Contributing Writer 
There are four dental front office/front desk positions/functions. Call them what you want but they basically break down as follows:
As your dental receptionist becomes familiar with patients she will know a little more about them and will be able to talk to them about their interests, etc.
This is very important. She should make a point of bringing up what she talked about last time the patient was in.
A dental receptionist (or any staff member for that matter) should never try to wing it when it comes to answering patient’s dental questions.
Recently I was using a dental client’s computer and noticed that it was running really slow. On a hunch, I installed anti-spyware software.
