It is best if practice owners do NOT spend a lot of time on management. 

They should instead focus on servicing patients with the best possible care.

Stay focused on helping patients get better; not on the money.

The money will come if you stay focused on helping as many people as possible in your community by improving the quality of their lives through excellent dentistry.

Revenue normally follows close behind when a dentist really puts attention on communicating with the patient and honestly cares about how he or she can help the patient improve their oral health. Many times, it’s not just the technical ability of the dentist but the quality of the communication with the patient that makes all the difference. Patients aren't stupid. They know if you really like them or not.

Satisfied patients who have excellent communication with their dentist refer their friends and family to their dentist. This is always the case in any type of business.

Kevin Tighe, Cambridge Dental Consultants, Senior Consultant, got bitten hard by the business and marketing bug during long summer days working at his dad's Madison Avenue ad agency. After joining Cambridge as a speaker in the mid-1990s, Kevin went on to become Cambridge’s senior consultant and eventually CEO. Cambridge Dental Consultants is a full-service dental practice management company offering customized dental office manuals. Frustrated? High overhead? Schedule a chat with Kevin at