Dear John Doe,

After much deliberation, we have decided to end our preferred provider status with the XXXXX dental insurance company, effective xx/xx/xxxx.  We will continue to accept your insurance; however we will do so as an out-of-network provider.

We have always maintained a high standard of care for our patients, and have been unwilling to compromise or cut corners just because of insurance company shortcomings.  I have avoided using cheap materials, overseas laboratories, outdated technology.  However, in the current environment of managed health care, many insurance companies are adding more and more restrictions on what they will allow for their subscribers.  It has reached the point where it is impossible for us to offer the same high quality dentistry that other patients can choose.  I do not think it is right that patients who have NO dental insurance are the ones who can get the best quality of dental care.

So, rather than lower our standards that we have maintained for XX years, we have chosen to eliminate our preferred status with these insurance companies.

What does this mean for you?  In most cases, you can continue to have your dental care at our office.  However, you will need to read your specific insurance contract to determine if your benefits are changed by going to an out-of-network provider.  We have found that most of our patients have chosen to pay a little more copay, and have the high level of care that we provide.

If your particular insurance company does not allow you to choose your own dentist, we encourage you to select a different plan when it is time to renew your insurance benefits.  Of course you may choose to continue coming to our office on a private pay basis until that time.

We appreciate your loyalty, and hope that this has only a positive impact on your dental care.  Please call xxxx at our office (xxx-xxxx) if you have any more questions about your benefits.

Sincerely,

Dr. ______