When hiring a new dental employee the main quality to look for is ATTITUDE and COMMUNICATION ability.
There are four dental front office/front desk positions/functions. Call them what you want but they basically break down as follows:
The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the "bigger" numbers that should be monitored but are the END RESULT of the "smaller" numbers.
Is 75 % a good case acceptance percentage?
That depends on what the 75% represents.
If the doctor routinely presents abbreviated treatment plans, then of course the percent will be higher.